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Problems With Upgrading Actions

The most commonly asked question I get goes along these lines:

I have just bought and installed your Gallery Pro Action, but I can’t see it in the Actions list in Freeway. I am still getting Gallery Lite.

From Freeway 4, it has been a simple case of double clicking on an Action file and letting Freeway handle the install. However, problems with this crept in sometime during the Freeway 4 life span.

It is mostly Gallery users who are affected by this, but I am sure that people who install and upgrade other Actions by letting Freeway do the business will be similarly affected. This is a bug in Freeway, not my Actions. There is nothing I can do from here to make this problem go away other than giving you a work-around.

To solve the problem:

1 – In Finder, find your Actions folder and remove the Action you are replacing.

2 – Put the new Action there

3 – In Freeway, go to Edit>Actions

4 – Make sure that the Action is switched ON, and is in the User folder (NOT embedded in the Document).

This will hopefully solve the problem. Please also contact Softpress if you experience this problem

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